Terms of Service

Last updated on September 27, 2026.

1. Acceptance of Terms

These Terms of Service ("Terms") are an agreement between you and thenevercompany.ai Inc. ("we," "us," or "our"). By creating an account or using Juno Wealth at app.junowealth.ai ("the Service"), you agree to be bound by these Terms. If you use the Service on behalf of a firm, you confirm that you are authorized to accept these Terms for it. If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Juno Wealth is a web application for financial planners and advisors. At its center is the Notebook: the sessions, contacts, docs and tasks for your work connect back to it, and AI features help you work with what it holds. We may add, change, or remove features over time.

3. Accounts

You need an account to use the Service. You agree to provide accurate information, to keep access to your account secure—including the Google account you sign in with—and to tell us promptly if you believe your account has been accessed without your permission. You are responsible for activity that takes place under your account.

4. Pricing and Volume Licensing

Juno Wealth is free while it is in early access, and it will become a paid service. We are not charging today and no payment details are required. By using the Service you accept that it is not free indefinitely.

Before any fee applies to you, we will give you at least 30 days' written notice, setting out the price and the date it starts. You will not be charged without providing payment details and agreeing to the price in force at that time. If you would rather not continue, you can stop using the Service before that date and take a copy of Your Data with you, and nothing will be charged for the period before then.

RIAs with more than 20 planners or advisors can obtain a volume license under a separate written agreement with us. Where that agreement and these Terms differ, the agreement governs.

5. Your Data

You own the content you add to the Service, including the information about your clients in your Notebooks ("Your Data"). You give us permission to host, store, process, and transmit Your Data only as needed to provide the Service to you—including sending it to the AI and document-processing providers described in our Privacy Policy. We do not sell Your Data, and we do not use it to train AI models. Our Privacy Policy explains how we handle it.

6. Our Security Commitments

Your clients' information is the most sensitive material you hold, and protecting it is our obligation under these Terms, not only a description of how the Service happens to work today. While Your Data is in our care:

  • It is encrypted in transit between your browser and the Service, and at rest where it is stored.
  • Access is limited to the systems that provide the Service and to authorized members of our team who need it to operate or support it.
  • We use it only to provide the Service to you. We do not sell it, use it for advertising, or use it to train AI models, and we engage AI model providers only under zero-data-retention terms.
  • We maintain administrative, technical, and physical safeguards appropriate to the sensitivity of the information, and we review them as the Service changes.
  • We will support your diligence. On request we will provide a current list of the service providers that may process Your Data, and we will answer reasonable security questions from you, your firm, or your compliance function.

Our Privacy Policy describes in detail what we collect and where it is stored, and our Security page describes how to report a vulnerability to us.

7. Security Incidents

If we become aware of unauthorized access to, or unauthorized use of, Your Data while it is in our care, we will notify you in writing within 72 hours of becoming aware of it. We will not delay that notice because our investigation is still open. The notice will tell you what we know at the time: what happened, which of Your Data was affected so far as we can tell, what we are doing about it, and what we suggest you do. We will keep you updated as we learn more.

We will also cooperate with you, at no charge and so far as we reasonably can, in meeting any notification or reporting duties you owe to your clients or to a regulator. We have written this commitment to line up with the 72-hour service-provider notice that advisers subject to SEC Regulation S-P must be able to rely on, so that using Juno Wealth supports your incident response program rather than leaving a gap in it. Whether and how that regulation applies to you is a question for you and your compliance advisers.

8. Your Responsibilities for Client Information

You are responsible for the information you add to the Service. In particular, you agree that you have the rights, consents, and authority needed to add your clients' information to the Service and to have it processed as described in our Privacy Policy, and that you remain responsible for meeting the legal, regulatory, and professional obligations that apply to your practice, including any recordkeeping and supervisory obligations.

9. AI Features and Professional Advice

The Service uses AI to help you work with your Notebooks. AI-generated content may be inaccurate, incomplete, or out of date, and you should review it before relying on it. Juno Wealth does not provide financial, investment, tax, or legal advice. Any advice you give your clients is your own professional judgment and your responsibility.

10. Third-Party Services

The Service works with third-party services you choose to connect, such as your Google account. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them.

11. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Add information you do not have the right to use
  • Generate harmful, illegal, or misleading content
  • Access, or attempt to access, another user's account or data
  • Attempt to circumvent security features, or interfere with or disrupt the Service
  • Reverse engineer the Service except as permitted by law
  • Resell or provide access to the Service to others without our written agreement

12. Suspension and Termination

You may stop using the Service at any time, and you may ask us to delete your account as described in our Privacy Policy. We may suspend or end your access to the Service if you breach these Terms, or where it is needed to protect the Service, other users, or third parties. Where we can, we will tell you before doing so and give you a reasonable opportunity to obtain a copy of Your Data.

13. Disclaimer of Warranties

Except for our commitments in Section 6 (Our Security Commitments) and Section 7 (Security Incidents), THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE.

14. Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

Our total liability to you for all claims arising out of or relating to these Terms or the Service will not exceed the greater of $10,000 or the fees you paid us in the 12 months before the event giving rise to the claim. Nothing in these Terms limits our liability for fraud, willful misconduct, gross negligence, or anything else that cannot be limited under applicable law.

15. Changes to Terms

We may update these Terms from time to time. Any changes will be reflected on this page with an updated "Last updated" date, and if we make material changes we will notify you before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the new Terms.

16. Contact

For questions about these Terms of Service, please contact us at:

thenevercompany.ai Inc.
Email: info@thenevercompany.ai